Frequently Asked Questions
- Congdon’s operating hours are 6am to 2pm (when open). Generally speaking, we are open 7 days a week in the summer, roughly from June through August.
- During the winter, roughly December through April we are open Thursday through Sunday.
- Days are added and removed during the “in between” months and will change.
- For the most up to date hours please check our social media pages, website or answering machine.
At Congdon’s, our main focus is to provide our visiting guests in the building with exceptional service and frequently our staff is not available to answer the phone. We understand the frustration that may come with being unable to get ahold of someone on the phone. If you are looking to get in contact with us, please do so online through our ‘contact us’ page or email us direct at info @congdons.com. We typically respond within 48 hours.
We do ship doughnuts from Fall to Spring. We do not ship doughnuts during the warmer months as doughnuts naturally sweat and don’t always show up well. Please visit https://shop.congdons.com/ for all shipping information.
We are now setup to accept online orders for food, beverages and DOUGHNUTS!
Online Ordering during business hours: https://order.toasttab.com/online/congdons-doughnuts
This option is great for hot food, cold beverages, breakfast sandwiches, and doughnuts. Doughnut flavors are NOT guaranteed using this route as we sometimes sell out of flavors before orders are filled. (To guarantee your flavors, see Preorders)
Doughnut Pre-Orders: https://www.toasttab.com/catering/congdons-doughnuts
This option is to guarantee your doughnut flavors. Orders must be placed by 5pm the night before as all orders are put together before we open on the day chosen. This is also the way to order various pastries and large whoopy pie cakes
- YES! All online orders and doughnut pre-orders can be picked up without waiting in line.
- Please visit: https://congdons.com/order/ for more information and an insider tip to have your favorite doughnuts, food and beverages waiting for you with NO WAITING IN LINE.
The short answer is no. Preorders will be held until Congdon’s closes at 2pm. After that they will be added to our donations orders.
This is only possible if you know you are not able to make it during our business hours and arrange with us PRIOR to your order date through info @congdons.com and have an email confirmation. Then, and only then, will an order be brought out to the Congdons Too food truck in the park.
If you know you will not be able to pick up your preorder ahead of time please email us at Info @Congdons.com. If prior to the day of the order we will most definitely issue a refund for your order. Otherwise we expect all orders to be picked up at 2pm the day that it is ordered. After closing, your order will go into our donations for various local organizations.
We don’t have any peanut doughnut toppings but do have tree nut toppings; both coconut and buttercrunch. (toasted coconut)
- We do! We carry individually packaged gluten free doughnuts, whoopie pies, and various pastries from Daniella Dandies based out of Stoneham, MA.
- We also carry gluten sensitive English muffins for sandwiches, these come to us gluten free however we toast them in the same toaster as gluten items, making them gluten sensitive and not gluten free. Since we have a lot of employees, many young, we don’t feel that we could ever have a gluten free toaster/utensils that we feel confident saying it has never touched gluten.
Congdon’s doughnuts use and has always used lard to cook our doughnuts. This is why our treats taste just like Grandma used to make. We know that this is not for everyone. If someone in your party is Vegan, Vegetarian, or doesn’t prefer animal fats please try our two doughnut options from Daniella’s Dandies and Freedom Bakeries. (Both bakeries out of MA) These come fresh frozen to us and prepackaged as they are also free of some allergens (see question on allergens for more details) but a great alternative for this purpose as well.
You can fill out an application here; cadfoodtrucks.com/food-trucks/
Applications and acceptance usually all occur in the winter season so keep an eye on our Facebook/Instagram pages for Congdon’s After Dark. We will post the application there with a deadline. We only accept 30-40 trucks each year and have quite a few requirements to be considered. All of this information can be found on the Congdons After Dark website.
- Our schedule for the season can be found at cadfoodtrucks.com
- The schedule can change last minute for a number of different reasons so for the most up to date schedule, check out our Facebook page https://www.facebook.com/CongdonsAfterDark
- Sometimes trucks have day of cancellations which will not post on our social media unfortunately and out of our control.